Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.
Who we are and how to contact us.
The trade mark Global Clinics Travel (hereinafter referred to as ‘GC TRAVEL’) is product of a Limited Company Alexandr B Solutions. We are registered in England under company number 10333043 and our registered office at Northampton. To contact us, please either visit our website (operated by Alexandr B Solutions) at http://www.globalclinics.co.uk/contact-form-main , E-mail us: office@Globalclinics.co.uk .
General Terms and Conditions and Use of Website
The use of this Website and any services offered therein are in accordance with the following General Terms and Conditions (hereinafter referred to as “GTC”). Please ensure you have read these GTC carefully before you use the Website or making any enquires about our services.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you.
Our Acceptable Use Policy which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at the time.
We may make changes to our site
We may update and change our site from time to time to reflect the changes to relevant law, our services, our users’ needs and our business priorities.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the content of those sites or resources.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us by E-mail at office@Globalclinics.co.uk
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for personal injury caused by our subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our terms and conditions of supply, which are provided separately and offline to our clients.
If you are a business user:
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
1.0 Definition of Terms
Unless stated otherwise, the terms below used in these GTC are to be understood as follows:
Client: A person or organisation intending to or already using the services of GC TRAVEL.
Broker: A third party person which contact us on your behalf.
Medical Facility: a hospital, clinic or facility where the Clients medical treatment will be provided.
Services: The arrangement of medical treatment for the Client at an agreed Medical Facility and other additional supportive services related to the Client receiving medical or cosmetology treatment as agreed between GC TRAVEL and the Client.
Contact Form: A list of basic questions to enable the collection of information about the Client such as contact details, basic requirements, supportive information etc.
Medical Consultation: A physical meeting between the Client and Medical Facility as part of the process in preparing the appropriate treatment for the Client.
Preliminary Quote: a summary description of the relevant treatment and any other services required by Client to be organised by GC TRAVEL including initial estimated budget costs, possible timescales and the deposit required.
Treatment Plan: a detailed description of the Clients proposed treatment and any other services to be organised by GC TRAVEL such as travel, airport transfers, accommodation, leisure activities, spa treatment etc. including the overall cost and a timetable of services.
Website: the website located at www.Globalclinics.co.uk
2.0 Provision of Services
2.1 GC TRAVEL organises medical treatment, travel, accommodation and other related services as agreed between GC TRAVEL and the Client. GC TRAVEL does not in any way provide or engage in the actual delivery of medical treatment, related medical services or in any medical advisory capacity and is not qualified to provide information in relation to any medical procedure or treatment.
2.2 GC TRAVEL may require the Client to complete a Contact Form, participate in a Medical Consultation and provide any additional information required for the preparation of a Preliminary Quote or Treatment Plan for the Client.
2.3 The Client agrees to complete, if requested, a Contact Form, participate in a Medical Consultation and provide other requested information accurately, completely and when requested and agrees that by not doing so may prevent treatment to be considered or undertaken.
2.4 Once GC TRAVEL has received sufficient information from the Client, GC TRAVEL will provide the Client with a Preliminary Quote including the deposit payment required prior to the preparation of a Treatment Plan and booking of any third-party service providers.
2.5 If a Medical Consultation or further information is required then GC TRAVEL will, after reviewing this information, provide the Client with a Treatment Plan. The Treatment Plan will include the overall cost of services.
2.6 The Client is required to review, agree, sign and return the Treatment Plan to GC TRAVEL prior to any final booking and confirmation of services. The Treatment Plan will be deemed agreed when signed by both parties.
2.7 GC TRAVEL may require the Client to provide evidence of their identity in the form of appropriate identification documents. The Client agrees that GC TRAVEL may make copies of such documents for the purposes of the services it provides. GC TRAVEL will only share this information with a Medical Facility if necessary and will not disclose this information to third parties.
3.0 Travel Arrangements, Insurance and Documentation
Unless agreed otherwise with GC TRAVEL as part of the Treatment Plan, the Client is responsible for:
3.1 ensuring they have all the appropriate travel documentation and permissions required for entry to and from the country their chosen medical facility is located.
3.2 attending all appointments on time as GC TRAVEL accepts no responsibility for the Clients inability to receive treatment or other services due to any late arrival to appointments.
3.3 ensuring that adequate insurance is arranged for treatment, travel and any other services organised by GC TRAVEL. This includes Mandatory Annual Travel Insurance.
4.0 Exclusion of Liabilities
4.1 GC TRAVEL organises medical treatment, travel, accommodation and other related services as agreed between GC TRAVEL and the Client. GC TRAVEL does not in any way provide or engage in the actual delivery of medical treatment, related medical services or in any medical advisory capacity and is not qualified to provide information in relation to any medical procedure or treatment.
4.2 GC TRAVEL does not accept any liability for services provided to the Client by the Medical Facility or any other service providers organised by GC TRAVEL and therefore does not accept any liability for any injury, loss, damage or expense the Client may incur using such service providers.
4.3 The Medical Facility may, where appropriate, provide the Client directly with a warranty on treatments and services according to the Medical Facility’s own terms and conditions. The Client agrees to review such terms and conditions and that any warranty claim related to services provided by the Medical Facility is directly between the Client and the Medical Facility.
4.4 GC TRAVEL does not accept any liability for any injury, loss, damage or expense arising directly or indirectly from the Clients failure to complete a Contact Form, Medical Questionnaire or provide other relevant information accurately and when required or attend a Medical Consultation when required.
4.5 GC TRAVEL does not accept any liability for any injury, loss, damage or expense arising directly or indirectly in the event that the Medical Facility decides for any medical reason that the Client is not fit to have treatment.
4.6 GC TRAVEL does not accept any liability for any injury, loss, damage or expense arising directly or indirectly by force majeure or any other reasons beyond GC TRAVEL’s control.
4.7 GC TRAVEL does not accept any liability, for any reason, for costs claimed by a Client beyond the amount already actually paid to GC TRAVEL by the Client for the arrangement and provision of services. Any such claim to GC TRAVEL must be made in writing within 14 days of the provision of services for which the claim is being made.
5.0 Prices, Payments, Cancellations and Refunds
5.1 All prices quoted by GC TRAVEL are in GBP Sterling unless stated otherwise.
5.2 Payment for services provided by the Medical Facility and other service provider is to made directly between the Client and the Medical Facility and other service provider (this excludes travel, transport, accommodation and other related services) and will be based on each service provider’s own terms and conditions. Only GC TRAVEL Service fees are to be made directly between the Client and GC TRAVEL based on GC TRAVEL’s GTC.
5.3 The Preliminary Quote is an initial estimation of the cost of services proposed to the Client for medical treatment and all other services and may be subject to change at any time at the sole discretion of GC TRAVEL.
5.4 The Preliminary Quote will be valid for a period of 7 days from the date of issue and will include the cost of a deposit required before a Treatment Plan can be prepared and booking of services made.
5.5 The deposit is non-refundable and will vary for each Client depending on the services required and is to cover the administration associated with organising treatment and preparation of the Treatment Plan. In exceptional circumstances GC TRAVEL may allow up to 6 months’ postponement in which the client may resume their original treatment plan with no additional fees. Fees may be applicable if the Treatment Plan changes.
5.6 The Client agrees that payment of a deposit is acceptance of all GC TRAVEL’s GTC. Payment can be made by cash, debit card, credit card or bank transfer. Payments by credit card are subject to a 3.5% fee.
5.7 If the Client wishes to cancel the agreed Treatment Plan then the Client must notify GC TRAVEL by email of the cancellation request. If GC TRAVEL has arranged services for the Client by third party suppliers such as accommodation, travel etc. then cancellation fees will be based on each service provider’s particular terms and conditions.
5.8 If the Medical Facility or other service provider cancels or changes services in the agreed Treatment Plan then any refunds to the Client will be between the Client and the Medical Facility or other service provider and solely based on the Terms and Conditions of the Medical Facility or other service provider with no liability on GC TRAVEL.
5.9 If the Client arrives late for treatment then the Medical Facility may cancel the appointment with no obligation to refund any fees paid.
5.10 The Client agrees to keep GC TRAVEL informed of any changes to their circumstances or information that may impact on the services offered and any costs incurred as a consequence of such changes are the sole responsibility of the Client. GC TRAVEL does not accept any responsibility for any additional costs due to these changes.
6.0 Governing Law
6.1 These GTC form part of the contractual relationship between GC TRAVEL and the Client and are governed by the laws and regulations of the United Kingdom.
6.2 The Client agrees that the laws and regulations in the United Kingdom may differ from the laws and regulations under which similar services are provided in the Client’s country of origin and is advised to seek legal advice for any clarifications.
7.0 Intellectual Property Rights
7.1 GC TRAVEL is the owner of all intellectual property rights with regard to its Website and all associated material published on the Website or additional material supplied to the Client by GC TRAVEL is protected by trademark and copyright law with all rights reserved. The use of any material contained within this Website or supplied directly to the Client by GC TRAVEL is strictly prohibited unless authorised in writing by GC TRAVEL.
7.2 GC TRAVEL will supply the Client with various documents and other information as part of its services. The Client agrees that any such information supplied to the Client by GC TRAVEL may not be copied, forwarded or used in any way to or by third parties unless authorised in writing by GC TRAVEL.
8.1 GC TRAVEL may require the Client to provide personal information including medical data to enable it to provide its services to the Client.
8.2 GC TRAVEL recognises the importance of protecting the privacy of all the information it collects from Clients and will handle such data in the strictest of confidence sharing information only where necessary with direct suppliers of services to the Client as detailed in the agreed Treatment Plan such as the Medical Facility.
8.3 GC TRAVEL will handle personal data in accordance with the Personal Data Protection Act of the UK 1998.
8.4 In using this Website the Client agrees to the collection and use of personal information and data by TGC TRAVEL as stated in its GTC.
9.1 This Website and the information contained within is provided for general information purposes only and does not claim to be legal or professional advice in anyway.
9.2 GC TRAVEL provides no warranty, implied or expressly, with regard to the provision of services by third party suppliers.
9.3 GC TRAVEL reserves the right to make changes to or remove content on its Website without notice and without any liability on its part.
9.4 The Website is operated and governed by the laws and regulations of the UK.
9.5 GC TRAVEL does not accept any liability for any injury, loss, damage or expense arising directly or indirectly from accessing or using this website or any contained links to other websites and does not accept any liability for any errors in the information which may not always reflect the latest changes in laws and regulations.
9.6 GC TRAVEL may at its sole discretion make changes to these GTC at any time.
10.0 Our Trademarks are registered
You are not permitted to use our trademarks without our approval.
11.0 Final Provisions
11.1 In the event that any specific provisions in the General Terms and Conditions are or become for whatever reason invalid, ineffective, void or unenforceable it shall not result in the remaining provisions in the General Terms and Conditions becoming invalid, ineffective, void or unenforceable. The parties agree that the invalid, ineffective, void or unenforceable provision shall be replaced by another provision which is factually identical in meaning and purpose to the provision being replaced.
11.2 These General Terms and Conditions come into force on the 1st August 2018.
Acceptable Use Policy
This acceptable use policy sets out the terms between you and us under which you may access our website http://www.Globalclinics.co.uk . This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
http://www.Globalclinics.co.uk is a site operated by Global Clinics Travel. We are registered in England under company number 10333043 and our registered office at Northampton. We are a limited company.
You may use our site only for lawful purposes. You may not use our site:
In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Not to access without authority, interfere with, damage or disrupt:
any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Be accurate (where they state facts).
Be genuinely held (where they state opinions).
Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Be likely to deceive any person.
Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal activity.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case.
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.